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After a solid pitching process, Partou selected Move as its mobile partner. The child care organization offers care at over 700 locations in the Netherlands in the age categories 0 to 4 years and 4 to 13 years. This makes it the largest Dutch player in the market. Partou is growing fast and foresees even more growth in the coming years. These developments call for a strong digital transformation and the development of a mobile first platform as a centerpiece in the various journeys of Partou.
Optimal customer and employee experienceÂ
Partou's mission is to move generations forward. Its ambition is to be the best rated childcare provider. Within that framework, the organization wants to support and help parents (the client) as much as possible in their contact with Partou. The processes should be as simple and clear as possible for employees too.Â
Therefore, the main objective of the partnership is the realization of an optimal customer and employee experience. Anyone who wants or needs something from Partou can use one of the apps or the web portal, which have yet to be developed. Relevant, mobile solutions, offering the right content at the right time.
We're going to build the new platform from scratch, which our team is extremely excited about. This enables us to use contemporary techniques. It also offers many opportunities and room for creativity and quality. In the new apps, for example, various data streams come together in a system independent gateway developed by Move. This is a working method that we have used for relationships with a complex data structure before.Â
Leon Koppenol (CDIO Partou): 'Partou helps generations move forward and to that end it wants to be the best-valued childcare. Best appreciated by children, parents, employees and cooperation partners. The heart of our service is and remains people work. Digitalization in general and an innovative mobile strategy in particular are an essential part of this. This leads to enrichment for both our parents and employees. For this, we want to work with the best digital partner available, professionals who fit seamlessly with our culture and ambitions. We are convinced that Move Agency is that partner due to their impressive track record on mobile, their pragmatic attitude, technical direction, and with both a creative and innovative approach. We look forward to an inspiring and successful partnership for years to come!'
'The heart of our service is and remains people work. Digitalization in general and an innovative mobile strategy in particular are an essential part of that.' - Leon Koppenol, CDIO Partou
Future-proof and mobile-readyÂ
During the pitching process it became clear that Move and Partou are a good fit for each other. This is evident in different aspects of the cooperation, on a tactical, strategic, operational and relational level. It calls for a solid, sustainable and multi-year partnership. That's why we work scaled agile with teams operating at different levels in the organization. In addition, Partou's internal IT team and supplier network play a key role in the process. Like us, they are incredibly motivated to make the partnership a success and to develop the very best product together. At the start of the process this is already visible. For example in the alignment of all the different roadmaps.Â
Robert Kosse (CEO Move): 'In recent months we have come to know Partou as a driven organization that is careful in choosing partners and critical of results. A client that looks ahead and, like us, sees the value in sustainably building a mobile and digital strategy that grows alongside their ambitions. Therefore, I'm very proud that Partou has chosen Move. We look forward to working with all parties involved to add value for Partou's current and future clients and employees!'