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A suitable contract for everyone: that's what Budget Thuis finds important. Therefore, since September 4th, the company now also offers dynamic energy contracts (in addition to fixed and variable contracts and under the product brand Budget Energie). To benefit from varying electricity and gas prices, customers need 24/7 insight into their consumption and rates. That required a major expansion of the app. Our team helped Budget Thuis become one of the first major national players with dynamic energy contracts.
App as a centerpiece
The updated app is the centerpiece in Budget Thuis' dynamic energy contract customer journey. Thanks to new features, the new target group benefits directly from price drops, they can save by using energy at the right time and they are encouraged to use sustainable energy. Dionne Versteegt, Head of Digital: 'At Budget Thuis, we think from the needs of our customers. Questions like 'What do our customers need?' and 'What do our customers want to be able to see?' are crucial when developing a new product. It quickly became clear that in order to offer dynamic contracts, we needed to expand our existing app. As a result, these customers now have 24/7 insight into their energy usage and rates! The next step is to give customers with fixed and variable energy contracts 24/7 insight into their energy consumption as well. This way we can help more than 800,000 people save through detailed insight. We are proud of the results we have achieved together with our partner Move and continue to work hard to further shape the app for all our energy and telecom products!'
'We are proud of the results we have achieved with Move and continue to work hard to further shape the app for all our energy and telecom products!' - Dionne Versteegt, Head of Digital
New 'mobile-first' proposition in 3 months
Alec Oosterink, project manager at Move: "In three months, Budget Thuis launched a completely new mobile-first proposition. As a strategic partner, Move is involved in the entire process, from MVP to release. Our pragmatic and flexible developers now know the business through and through. This allowed us to develop the new functionalities on short notice. Because of the tight schedule, many Budget Thuis teams and parties worked on the final product at the same time. Continuous coordination was needed so that backend and frontend could be developed at the same time. That made this project super challenging. The new technology now built on the backend will likely become the new standard to which existing backends will be routed. This way, the app is completely up to date and we continue to build for the future with Budget Thuis.